Patient Self Booking & Appointment Intelligence
A US-based healthcare service provider aims to develop a user-friendly patient self-booking platform. This platform will allow patients to directly schedule consultations with doctors and clinics for their healthcare needs.
Objective
The platform needs to deliver a seamless experience with real-time availability, intelligent search capabilities by specialty and location, and personalized booking options. This will be achieved through user-friendly interfaces designed for both patients and healthcare providers.
Technology
- Salesforce Data Loader
- Salesforce Apex class
- Salesforce Apex Trigger
- Salesforce LWC
- Artificial Intelligence
What We Did
- Designed and developed a user-friendly web and mobile platform for patient self-booking of appointments
- Integrated doctor and clinic schedules with real-time availability and smart search filters by specialty, location, and timing.
- Implemented notification and reminder systems to ensure timely communication between patients and healthcare providers.
Total Outcome & Value Delivered
- Enhanced Patient Convenience: Enabled easy, real-time booking of appointments with doctors and clinics, reducing wait times and improving access to care.
- Operational Efficiency: Streamlined scheduling processes for clinics and doctors, minimizing manual effort and no-shows through automated reminders
- TuTeck’s solution streamlined appointment scheduling, reduced administrative burden, and enhanced the overall patient engagement journey — bringing digital convenience to healthcare access.